In short
- Pushix is an online service. Nothing is shipped, and there are no shipping charges.
- The free plan is ready as soon as you sign up and confirm your email.
- Paid plans are activated as soon as an online payment is confirmed, or within 1 working day when arranged with our team.
- Not activated within 2 working days? Contact us — we fix it or refund you in full.
1. About this policy
This policy explains how and when we deliver Pushix after you sign up or pay. It is part of our Terms of Service.
2. What we deliver
Pushix is software provided online (software as a service). When you sign up or buy a plan, you get access to:
- the dashboard at pushix.in/dashboard, for setting up apps and websites and sending notifications;
- the REST API, with an API key for each app;
- our SDKs, plugin and documentation, which you download or install from the dashboard; and
- the plan limits and features of the plan you chose, applied to your organization.
No physical goods are shipped, and there are no shipping or delivery charges. Nothing is sent by post or courier.
3. Free plan: instant access
Your account and organization are created as soon as you sign up, on the free plan. If email confirmation is switched on, we email you a confirmation link straight away (it is valid for 3 days); after you click it you can use every part of the dashboard. If you were invited by a team, you join their organization as soon as you accept the invitation.
4. Paid plans: activation times
| How you pay | When your plan is active |
|---|---|
| Online, through the payment gateway on our website (when available) | Automatically, as soon as the payment gateway confirms the payment — usually within a few minutes |
| Arranged with our team (for example by bank transfer or a payment link) | Within 1 working day of the payment reaching us |
Working days are Monday to Friday, excluding public holidays in West Bengal, India. The new limits and features apply to your whole organization the moment the plan is active; there is nothing to install or re-configure.
5. How you know it is delivered
- The dashboard shows your current plan and its limits on the usage page.
- We send a payment receipt or invoice to the email address of the organization’s owner.
- For plans arranged with our team, we also confirm the activation by email.
Account emails sometimes land in spam or promotions folders. If you are expecting one, check there first.
6. If your plan is not activated
If your plan is not active within 2 working days of a successful payment, email us at info@pushix.in with the payment reference. We will activate it straight away, or, if we cannot, refund the payment in full as set out in our Refund & Cancellation Policy.
7. Where the service is available
Pushix is available online wherever the internet reaches it, except where providing it would break the law, such as in countries under sanctions that apply to us. Prices are in Indian rupees. Your apps and websites can send notifications to subscribers anywhere, subject to the rules of the delivery services and local laws.
8. Delivery of your notifications
This policy is about delivering the Pushix service to you. Your notifications are delivered to subscribers’ devices by Google Firebase Cloud Messaging, Apple and browser push services, and then shown according to each device’s settings. We send each notification to the relevant delivery service promptly — immediately, at the scheduled time, or at the rate you set — and show the result in your dashboard. We cannot guarantee that every notification will reach or be displayed on every device, because that depends on services and devices outside our control. The Terms of Service explain this in more detail.
9. Maintenance and interruptions
The Service may occasionally be unavailable for maintenance or because of problems with our providers. Where we can, we plan maintenance outside Indian business hours and announce longer interruptions in advance. Notifications scheduled during a short interruption are sent once the Service is back.
10. Contact
For questions about access or activation, email us at info@pushix.in. For complaints, contact our Grievance Officer, Sanjit Karmakar, at sanjit@pushix.in.
Last updated 30 October 2026.